Last updated: April 2026
Our Commitment
Every Noush piece is made to order and handcrafted in Los Angeles. We take the same care in getting your piece to you safely as we do in creating it — every order ships fully insured with tracking and signature confirmation.
Made to Order — Production Time
Because every piece is custom-made specifically for you, please allow 3-4 weeks for production after you approve your digital design preview. Your order will ship within 15-20 business days from the date of design approval.
Need it sooner? Expedited production is available for $85. Expedited orders ship within 10-15 business days after design approval. To request expedited production, note it at checkout or contact us at info@noushjewelry.com before placing your order.
Domestic Shipping — United States
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Free 2-3 day insured shipping on all US orders
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All domestic orders ship via UPS
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Every order includes full tracking and insurance
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Signature confirmation is requested on all deliveries
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Orders are shipped in discreet, secure packaging
International Shipping
We ship to most countries worldwide via UPS or DHL, depending on your location. We are unable to ship to countries subject to international trade sanctions or locations not serviceable by our carriers.
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International shipping rates and delivery times vary by destination and will be calculated at checkout
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All international orders include tracking and insurance
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Duties, taxes, and customs fees are the responsibility of the buyer and are not included in your order total
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Refused shipments are not eligible for refunds
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International repair shipping fees are the responsibility of the customer, both ways
Order Tracking
Once your order ships you will receive a tracking number via email. You can use this to monitor your delivery in real time through the UPS or DHL website.
Signature Confirmation
To protect the value of your piece, signature confirmation is requested on all Noush shipments. Please ensure someone is available to receive your package. If a delivery attempt is missed, UPS or DHL will leave instructions for rescheduling or pickup.
Important Shipping Notes
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We do not ship to PO Boxes or military addresses (APO/FPO)
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Original shipping charges are non-refundable
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Noush Jewelry is not responsible for delays caused by the carrier, customs, or circumstances outside our control
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If your package appears lost or damaged in transit, contact us immediately at info@noushjewelry.com and we will open a claim on your behalf
Contact Us
For all shipping questions or concerns:
📧 info@noushjewelry.com 📞 (310) 425-3523
